PEKIN, Ill. (AP) — As a primary care physician at UnityPoint Health Pekin East, Dr. Tom Luft is accustomed to seeing the hospital experience through the lens of a caregiver. This summer, he had an opportunity to view an emergency room through a patient’s perspective because of the COVID-19 pandemic.
“It was really eye-opening for me,” Luft said. “I was very scared. In some ways, I was maybe more scared than people who aren’t in health care, because you kind of have that background knowledge and know all the bad things that could happen.”